Live Support Chat Hosting set up: $59.00 monthly: $17.95

Using Live Chat to Increase Sales
Chat with visitors to answer pre-sales questions and to assist visitors in their purchase decision. Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your web site Initiate chats with visitors to drive more sales and leads from your web site. Convert your website visitors into customers Using Live Chat to Reduce Support Costs Chat with many visitors simultaneously in independent one-on-one chats Send canned answers instantly that provide step-by-step instructions to resolve problems. Push visitors to a new web page easily to provide additional information.

Features

• Real-time Chats • Multiple Chat Request • Operator-to-Operator Chats • "Party is typing" Notify • Email Signature • Email Transcripts • Auto Save Transcripts • Search Transcripts • Capture Visitor Data • Ad Tracking (Track'it) • Track Visitor Refer URL • Initiate (Proactive) Chat • PUSH HTML pages • Operator Console Monitor • Operator Online/Offline Activity Monitor • Department Chat Icons • TEXT LINK to support • Time Zone Setup • Remote Administration • Spam Blocking • Chat Window Themes • Operator Rating System • Visitor Traffic Monitor • Hidden Departments • Log Transcripts • Traffic Monitor Refresh Rate • Knowledge Base (FAQ) Integration • Assign Operator to Multiple Departments • Operator Auto-Reconnect • Canned Responses • Canned Commands • Set Operator Request Order • Request Load Balancing • Request Polling • Set Request Polling Type • Transfer Calls • Support Hour Message • Sound Request Alert • Leave a Message